Frequently Asked Questions

Getting Started

Start with a free 15-minute consultation. You tell us what's going on, we tell you honestly whether we're the right fit, and if we're not, we'll point you toward someone who is. No paperwork, no pressure. Request a consultation or call (720) 239-2682.

Do I need therapy or a psychological evaluation?

Therapy is for when you know roughly what you're dealing with and want support and tools to work through it. An evaluation is for when the question itself is unclear — why school is so hard, why focus won't hold, whether what you're seeing is anxiety or attention or something else. Plenty of people need both, often starting with an evaluation to get clarity and then using therapy to act on it. If you're not sure which you need, that's exactly what the consultation is for.

Who will I be working with?

Dr. Devin Rodriguez, PsyD, LPC is a Licensed Professional Counselor and registered psychologist candidate, and Dr. Wilmerys Soto, PsyD is a registered psychologist candidate. Both of us hold doctorates in school psychology, which means we're trained specifically in the relationship between learning, attention, emotions, and behaviors. Our clinical work is supervised by Dr. Beth Peters, PhD, Licensed Psychologist (Colorado License #PSY.0004004), and every psychological evaluation is reviewed and signed by Dr. Peters before it reaches you. In practice, that means two experienced clinicians have looked at your results, not one.

Are services available in Spanish?

Yes. Both of us are bilingual, and we provide therapy, evaluations, and written reports in Spanish. Bilingual psychological evaluation is genuinely rare in the Denver metro — most families who need it have been told to wait or travel.

Sí. Ofrecemos terapia y evaluaciones psicológicas en español, incluyendo informes escritos en español. Llámenos al (720) 239-2682.‍ ‍

Where are you located, and do you offer telehealth?

Our office is at 11184 Huron St., Office 16, Northglenn, CO 80234, convenient to Thornton, Westminster, Broomfield, North Denver, and accessible to Boulder. We also offer secure telehealth to anyone anywhere in Colorado. Most evaluations involve in-person testing and are conducted at the office; therapy works well either way.

Cost & Payment

‍How much does therapy cost?

‍$200 per 60-minute session.‍ ‍

How much does a psychological evaluation cost?

‍$1,800–$4,000, depending on the referral question and complexity. You'll get an exact quote in writing after your free consultation, before anything is scheduled.

The fee covers the entire process: intake interview, all testing sessions, scoring and interpretation, your written report, and a feedback session to go through the results. There are no hourly add-ons.

Do you take insurance?

For therapy — yes! We're in-network with Health First Colorado (Colorado Medicaid) and Optum / UnitedHealthcare. If you have either plan, we bill it directly, and you pay your normal copay.

For psychological evaluations — no. Evaluations are private pay. We provide a superbill you can submit to a commercial PPO plan for out-of-network reimbursement.

Have a different insurance plan? Therapy is still available as private pay at $200 per session, with a superbill provided. Ask during your free consultation and we'll tell you exactly what you'd pay before you commit to anything.

Do you accept Medicaid?

Yes — we accept Health First Colorado for therapy in English or Spanish. Very few private practices in the Denver metro accept Medicaid, and fewer still offer bilingual care, so if you've had trouble finding someone, please call us at (720) 239-2682.

For psychological evaluations, we aren't able to bill Medicaid at this time, and Colorado doesn't permit us to charge Medicaid members privately instead. So if you need an evaluation and you have Health First Colorado, call us anyway — we'll point you toward clinics in the area that can bill Medicaid for testing. We'd rather spend five minutes getting you to the right place than have you keep searching.

Sí, aceptamos Health First Colorado (Medicaid) para terapia, en inglés o español. Para evaluaciones psicológicas, con gusto le referimos a una clínica que sí puede facturar a Medicaid.

How do I find out what my insurance would reimburse?

(This applies to commercial plans. Medicaid doesn't reimburse members directly — if you have Health First Colorado, ask us about therapy, which we can bill for you.)

Call the member number on the back of your card and ask:

• Do I have out-of-network benefits for mental health? For psychological testing specifically?

• What percentage is reimbursed after my deductible?

• How much of my out-of-network deductible have I met this year?

• Is pre-authorization required?

• Where do I submit a superbill, and is there a filing deadline?

Write down the answers, including who you spoke with. If it's confusing, bring it to your consultation call, and we'll help you make sense of it.

Can I use HSA or FSA funds?

Yes, for both therapy and evaluations. Because those funds are pre-tax, using them effectively reduces the cost by your tax rate.

Do you offer payment plans?

Yes. Evaluations can be paid in installments — ask during your consultation. Another option is CareCredit, a healthcare credit card that spreads the cost over time, often with an interest-free promotional period. Applying takes a few minutes online. You can read more about it here: https://www.carecredit.com/

Do you offer a sliding scale?

We hold a limited number of reduced-fee slots for private-pay clients for whom our standard rate is a barrier. Reduced-fee sessions start at $120. Just ask during your consultation — the conversation is confidential, and there's no paperwork or income documentation to submit. If you have Health First Colorado, you don't need a sliding scale for therapy — we bill your plan directly. If cost is what's stopping you from reaching out, tell us. We'd much rather have that conversation than have you not call.

What's your cancellation policy?

We ask for 24 hours' notice to cancel or reschedule. Later than that and the session is charged at the full rate, since the time was held for you and can't usually be filled. Genuine emergencies are handled case by case — just let us know.

Psychological Evaluations

‍What does the evaluation process actually look like?

1. ‍Free 15-minute consultation: We hear the concern and tell you whether testing is the right tool. Sometimes it isn't, and we'll say so.

2. Intake interview (about 60–90 minutes): We collect information on history, school records, prior evaluations, and what you're hoping to learn. Parents attend this in advance prior to their child’s evaluation.

3. Testing sessions typically span between 4-7 hours across 1 to 2 visits. Kids get breaks. Nothing here hurts. In fact, most children find the tasks interesting, and some enjoy it!

4. Scoring, interpretation, and report writing

5. Feedback session (about 60 minutes): We walk through every finding in plain language and answer everything. You leave with the final report and get time to review it, and call us back with any follow-up reflection questions.

6. Follow-through: With your permission, we coordinate with the school, pediatrician, psychiatrist, therapist, and others who are part of your, or your child’s, support team. We may attend the IEP or 504 meeting if that helps.

7. Start to finish: about 3-4 weeks.‍ ‍

How long until I get the report?

About 2 weeks from your last testing session to the feedback appointment, where you receive the written report. If you're working against a school or testing-accommodation deadline, tell us early — we'll be straight with you about whether it's achievable.

How soon can we get scheduled?

We're currently scheduling new evaluations within about 2 weeks. Availability shifts through the year — Spring and Fall being our busiest stretches, since families schedule around the school calendar.

What ages do you evaluate?

Ages 2 through adult, including college students seeking testing accommodations.

Will my child's school accept your report?

Yes. Our reports are written specifically to be used that way. We write to the standards that IEP, 504, and college accommodation requests actually require, and we include the documentation those processes ask for. In grades K-12 the school is required to consider an outside evaluation, but it makes its own eligibility determinations. That's exactly why our school psychology background matters here. We're explicit in the report about the difference between a clinical diagnosis and educational eligibility — which are not the same thing. A child can meet clinical criteria for autism and still not qualify under the educational category, or the reverse. Knowing where those lines sit is what keeps families from leaving a school meeting confused about what just happened.

With your permission, we'll coordinate directly with the school team, and we can attend an IEP or 504 meeting if that would help.

My child was already evaluated at school. Do we need a private evaluation?

They answer different questions. A school evaluation determines whether your child qualifies for services under education law — a narrower question than it sounds. A private evaluation asks what's actually going on clinically, and is usually broader and more detailed. That difference has practical consequences. A clinical diagnosis can open doors a school eligibility determination can't — insurance coverage for other therapies including ABA, occupational therapy, or speech services, access to community and disability programs, and documentation you'll need later for college or workplace accommodations. Some families also use a private evaluation to advocate more effectively within the school process.

Bring us what the school found and we'll tell you honestly whether more testing would add anything.

Can evaluations be conducted in Spanish?

Absolutely! We use culturally and linguistically appropriate Spanish-language and nonverbal measures, with the written report available in Spanish. This is one of the main reasons families travel to us.

What can we do with the results?

• See the full picture of strengths and challenges, not just a label.

• Advocate effectively for an IEP, a 504 plan, or college and workplace accommodations.

• Align care across teachers, therapists, physicians, and psychiatrists.

• Stop guessing. Most families tell us the evaluation ended years of trial and error and finally gave them language for something they'd struggled to explain.

• Be understood. Adults often tell us the biggest shift was being able to better understand their lived experiences, explain themselves to a partner, a professor, or a manager — with something concrete to point to.

Therapy

How often are sessions, and how long will I be in therapy?

Most people start weekly. Some move to every other week as things stabilize. How long depends entirely on what you're working on. A specific, focused concern might take up to a few months, while longer-standing patterns take longer. We'll talk openly about progress as we go, and collaborate to decide when it’s time to end the therapeutic relationship.

What is EMDR?

EMDR is a structured, well-researched therapy for processing traumatic memories so they stop feeling present. It isn't hypnosis, and it isn't erasing anything. It's changing your relationship to what happened. Dr. Rodriguez is EMDR certified. Learn more about EMDR Here ‍

Do you prescribe medication?

No — we're not prescribers. Medication and therapy address different things and often work well together, and for some conditions the research favors combining them. If medication seems worth considering, we'll help you find a prescriber and coordinate with them so you're not managing two disconnected providers.

What's the difference between therapy and coaching?

Coaching is generally forward-looking and goal-focused, whereas therapy is licensed clinical care that can address diagnosable conditions, trauma, and long-standing patterns. Our career counseling borrows the practical, goal-directed feel of coaching while remaining clinical work, which matters when burnout turns out to be depression, or a career crossroads is really an anxiety problem.

I'd rather solve my own problems. Why see someone?

That’s a valid point, and often you can. Working with someone helps when you've been going in circles on the same thing, when your usual approaches have stopped working, or when you're too close to something to see it clearly. It isn't a verdict on your capability. It's a second perspective from someone trained to spot patterns that are genuinely hard to see from the inside.

Practical Details

Do you have evening or weekend appointments?

We're open Monday–Friday, 9am–7pm, with Saturdays by appointment. Evening slots go quickly — ask about availability during your consultation.

Is what I share confidential?

Yes, with some exceptions for every clinician. These include breaking confidentiality if there is risk of serious harm to yourself or someone else, suspected abuse or neglect of a child or vulnerable adult, and a court order. We'll walk through this in detail at your first appointment, and you're welcome to ask about it beforehand.

What if I'm in crisis right now?

If you feel there is risk of harm to yourself or others, please don't wait for us to reply. Instead:

1. Call or text 988 (Suicide & Crisis Lifeline),

2. Call the Colorado Crisis Line at 1-844-493-8255, text TALK to 38255, or go to your nearest emergency room. If it's an emergency, call 911.

Still have a question?

Call (720) 239-2682, email info@lucentpaths.com, or request a free 15-minute consultation. We respond within one business day. ¿Prefiere español? Llámenos — con gusto le atendemos en español.‍ ‍